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Service Charges & AMC Policy

Out of Warranty

AMC Policy

Warranty

Service Initiatives

At Videocon we ensure that you, as a customer, receive the best possible service from us. In order to provide this we charge a small service fee, separate from the price of the physical product itself, so you can rely on us to go above and beyond to deliver what you need, when you need it.

Conditions to avail Service Charge for products -

Click here to download the complete Service Charges.

PRODUCT Repair-Local Repair-Upcountry Gas Charging Installation UnInstallation Transport Gas TopUp
COLOUR TELEVISION
Upto 21 Inches 375 425 - - - 275 -
25 Inches 525 625 - - - 275 -
29/33 Inches 625 725 - - - 325 -
40 Inches and above (PJT) 1025 1125 - - - 525 -
LCD TV upto 20" 625 725 - 250 150 275 -
LCD TV above 20" & upto 32" 825 925 - 400 200 325 -
LCD / PDP > 32" & upto 42" 1125 1225 - 500 250 525 -
LCD / PDP TV above 42" 1325 1525 - 500 250 525 -
AUDIO SYSTEM/DVD PLAYER 325 325 - - - 225 -
MICROWAVE OVEN 325 425 - - - 275 -
WASHING MACHINE
Semi Automatic 375 425 - - - 275 -
Fully Automatic-Top Loading 525 625 - - - 275 -
Fully Automatic-Front Loading 625 725 - - - 375 -
AIR CONDITIONERS
Window AC 425 525 1100 750 400 425 -
Split / Multisplit 475 625 1700 1500 600 425 800
Floor Standing 625 725 2800 3000 1500 425 1200
Casette 725 825 3600 4000 2000 525 1200
REFRIGRATORS
Direct Cool 325 425 700 - - 325 -
Frost Free upto 400 lts. 425 525 850 - - 425 -
Frost Free > 400 lts. 525 625 1000 - - 425 -
Small Home appliances
Air cooler 225 225 - - - - -
Food Processor/Mixer Grinder/Water
Purifier/Non EWP/Other Small Appliances
225 225 - - - - -
Geyser 225 225 - 250 150 - -
Water Dispenser 275 325 700 - - 225 -
Non Home Appliances
Battery/HUPS/UPS 275 325 - - - - -
Stabilizer 200 200 - - - - -
  1. Service Tax Extra
  2. Spares Amount Extra on actual Customer Price
  3. Standard Installation with original machine accessories
  4. AC - Core Cutting(Like - Pillar, Beam cutting etc) for installation will be charged Rs 1500 extra
  5. AC stand will be charged Extra
  6. If AC is installed at remote location,(i.e. out of reach), ladder or other equipments will be provided by customer
  7. In Case of additional pipe required below extra charges will be applicable
    1. Copper Pipe with Insulation and electric cable @ Rs 750/Meter will be charged extra
    2. Drain Pipe - PVC pipe - Rs 150/Meter, Flexible pipe - Rs 50/Meter will be charged extra
    3. Gas Charging @ Rs 70/Meter will be charged extra